Customer Service
HELLO!
Thanks for visiting our web site! We have been in business for over 9 years now, and strive to meet the needs of our customers.
Who is www.stage-fright.com?
We started our business 9 years ago, literally in a basement! We grew enough to be able to open a small retail store and warehouse 7 years ago. We are a very small internet company by today's standards. Because of that, we are able to offer personalized customer service -if you call us for help or for a question, it is quite possible that the person who answers the phone has handled your order in some way! Our strength is in treating our customers the same as if you were standing in front of us in our store. Shop with confidence knowing you are supporting a small "mom & pop" type establishment with competitive prices, (and a member in good standing with the Better Business Bureau) instead of an impersonal big box retailer. So, take your time, and look around at our over 4000 items! We are here to help you , but if you should call before or after hours, we will address your needs ASAP! Thanks!
Our mailing address is PO Box
5413, Frisco, CO 80443
PH 970-547-4465
FAX 970-547-4607
stagefrightco@yahoo.com
AVAILABILITY- EACH and every order will be given
priority and you will be contacted if your order will be delayed.
SHIPPING RATES- Shipping rates are now being
automatically figured, based on order total $ amount. We use FEDEX or USPS
priority mail for all of our domestic shipping-air and ground. We also offer the
option of Next Day air ($28 extra ) and 2nd day air mail ($18 extra)for those of
you in a hurry . Oversized packages will incur an additional shipping charge,
depending on weight and size, for these special services.
You can see the different shipping options and rates when you are ready to
checkout-BEFORE your order has been processed.
INTERNATIONAL ORDERS: International orders are always welcome-
Shipping rates cannot be automatically figured for International orders-THEY ARE
FIGURED MANUALLY DEPENDING ON GOODS ORDERED AND THE COUNTRY IT IS SHIPPING TO.
We cannot be responsible for lost international orders or taxes that must be
paid to your country as duties on imported goods. EXAMPLE RATES: 1 t-shirt or
poster shipping overseas will be $12 FOR GLOBAL PRIORITY MAIL. Multiple item
orders will be figured on an individual basis.
We reserve the right to refuse any order for any reason.
Hope this makes things a little easier.
Stage-fright
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